Privacy Policy

Last Updated: 01-10-2025

Welcome to Elite Garage Doors & Gates (“Company,” “we,” “us,” or “our”). We are committed to respecting your privacy and ensuring the protection of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (the “Website”).

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use our Website.

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1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact or quote request form

• Send us an email or otherwise communicate with us

• Subscribe to our newsletter or SMS marketing (if applicable)

• Request customer support

Personal information we collect may include:

• Name

• Email address

• Phone number

• Physical address (if provided for service visits or quotes)

• Any other information you choose to provide

1.2 Non-Personal Information

When you visit our Website, we may automatically collect certain non-personal information, including:

• Your IP address

• Browser type and version

• Operating system

• Referring website or search terms

• Pages viewed, links clicked, and other actions taken on our Website

• Date and time of your visit

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings (e.g., language, region)

• Understand and analyze your use of the Website to improve user experience

• Provide relevant content and/or advertisements (if applicable)

You can modify your browser settings to block cookies. However, please note that disabling cookies may affect the availability or functionality of certain features of our Website.

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2. How We Use Your Information

We use your information for the following purposes:

To Provide Services
Fulfill your requests for garage door and gate installations, repairs, or any other services you inquire about.

Customer Support
Respond to your inquiries, troubleshoot issues, and provide customer service.

Communication
Send you administrative information such as confirmations, invoices, technical notices, updates, and security alerts.

Marketing and Promotions

• Email Marketing: Send newsletters or promotional materials about our services. You can opt out at any time.

• SMS Marketing: If you opt in, we may send you updates, promotions, or related communications via SMS. You may opt out at any time by replying “STOP” or contacting us.

Website Improvement
Track and analyze usage and trends to improve the design, usability, and content of our Website.

Legal Compliance
Comply with legal obligations, resolve disputes, and enforce agreements.

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3. Third-Party Links

Our Website may include links to third-party sites that are not operated by us. We recommend reviewing the privacy policies of every site you visit. We are not responsible for the content or privacy practices of third-party sites.

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4. Data Security

We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access or disclosure, including:

• Secure server environments

• Encryption (where appropriate)

• Restricted access to personal data

However, no method of transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

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5. Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we will securely delete or anonymize your information.

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6. Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately.

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7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold

• Request corrections or deletions

• Opt out of marketing communications

To exercise these rights, contact us using the details below.

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8. SMS Marketing and Communications

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

MESSAGE AND DATA RATES MAY APPLY.
Messages are recurring and frequency may vary.

Opt-Out: You can unsubscribe at any time by replying “STOP” or contacting us directly. You will receive a confirmation message, and we will remove your number within 24 hours.

We do not sell, rent, or share your mobile data with third parties.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the latest version. Please review it periodically to stay informed.

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10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Elite Garage Doors & Gates
20815 North 25th Pl Ste 103
Phoenix, AZ 85050

By using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.